Restaurant patrons should also refrain from taking their anger out on
the server for things that are beyond her control. If the chef burns
your steak, or the bartender makes a weak drink, ask the server to return
it and bring another. In most cases, she will be happy to try to fix
the problem. She has no control over these things and should not be
penalized for them. The customer is essentially "docking her pay" by
lowering her tip, and she shouldn't be paid less than she deserves because
someone else failed to do his or her job properly.
Also, take into account that when a restaurant is busy, you might have
to wait longer than usual for your meal. Do not take it out on the
server. As long as he politely acknowledges you, waits on you as quickly
as possible, and does what he can to keep you comfortable until your
food arrives, you should tip a reasonable amount.
On the other hand, if the server is rude, impatient, ignores your
attempts to get his attention, or completely ruins your dining experience
through thoughtless mistakes or lackadaisical service, feel free to
indicate your displeasure by leaving little or no tip.
HOW MUCH SHOULD I TIP?
The recommended amount to tip is about 15%. Some argue that since
tipping rates have not increased in many years, as the cost of living has
increased, that the standard amount should be raised to 20%. Somewhere
between the two is considered a "good" tip.
Many people simply leave 10% because it is easier to calculate in their
heads, but that amount is considered a "low" tip and may leave the
server wondering what he did wrong. You can find tip calculators to print
and place in your wallet at different sites online, or you make up a
cheat sheet to keep in your pocketbook. Or, ask the server to include a
tip, and he or she will be happy to add it up the percentage you
choose.
Some restaurants note in the menu what percentage will be included for
parties of eight, or more. Make sure the server has in fact added the
tip before you leave. Many professional servers are loathe to include
the tip and feel that it is too presumptuous or rude to do so. They
leave the amount up to the customer. All too frequently, the customer
will assume that the tip was included and will leave nothing for the
server. It is very discouraging to serve a large party for a long period
of time, and receive nothing.
On the other hand, you may not have noticed any mention of added tip
when viewing the menu, and may end up leaving an extra tip. For both of
these reasons, it is best to check with the server and see if the tip
has been included or not. Feel free to leave a little extra even if the
tip has been added in, but this should only occur by your choice.